Refund policy

<h2>Returns & Exchanges</h2>
<p>We want you to love what you ordered. If something arrives damaged, wrong, or defective, we'll make it right.</p>

<h3>What We Cover</h3>
<ul>
  <li>Damaged product</li>
  <li>Wrong item received</li>
  <li>Manufacturing defect</li>
</ul>
<p>If any of the above happens, just email us within 7 days of delivery and we'll sort it out.</p>

<h3>Before You Order</h3>
<p>Since every piece is made to order for you, we're currently unable to offer size exchanges or change-of-mind returns. Please check our size chart carefully before ordering — it's a relaxed oversized fit, so most people find their usual size works well.</p>

<h3>How to Request a Return</h3>
<p>Email us at <a href="mailto:helloseekvyoha@gmail.com">helloseekvyoha@gmail.com</a> with:</p>
<ul>
  <li>Order number</li>
  <li>Name</li>
  <li>Email address</li>
  <li>Reason for return</li>
  <li>Photos or video (if the product is damaged)</li>
</ul>
<p>We usually respond within 24 business hours.</p>

<h3>Return Window</h3>
<p>Return requests must be made within 7 days of delivery.</p>

<h3>Refunds</h3>
<p>Once your return is approved and received, refunds are processed to your original payment method within 5–7 business days. For Cash on Delivery orders, refunds are issued via bank transfer or UPI after verification.</p>

<h3>Exchanges</h3>
<p>We currently only replace items that arrive damaged, defective, or incorrect.</p>

<h3>Not Covered</h3>
<ul>
  <li>Wrong size selected while ordering</li>
  <li>Change of mind</li>
  <li>Used or washed products</li>
  <li>Requests made after 7 days of delivery</li>
</ul>